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Code Mountain

For teams selling across ecommerce, marketplaces, retail, and wholesale

Keep your team focused on selling while the systems handle problems.

Code Mountain builds dashboards, alerting systems, AI agents, and automations around the systems your team already uses. They monitor routine issues, handle approved responses, and bring the rest to your team with the evidence attached.

We build dashboards, alerts, AI agents, and automations that monitor routine issues and handle approved responses.

See What to Fix First

Five questions. About three minutes.

What we build

Tools that watch for problems, explain them, and route the next step.

Dashboards See live status, evidence, and history in one place
Alerting systems Tell the right person what changed before more sales or margin are at risk
AI agents and automations Monitor routine issues, make approved corrections, and route what needs a decision

Your team approves the changes and makes the commercial calls.

Does any of this sound familiar?

The cost grows while your team searches for the answer.

  • A listing disappears and nobody can quickly explain what changed.Sales stop while the team rebuilds the story.
  • Available inventory doesn’t match what the warehouse can fulfill.Orders wait while people reconcile stock.
  • Fees or reimbursements surface late in reconciliation.Margin leaks before anyone can act.
  • The answer lives with the few people who know where to look.Revenue work waits while they investigate again.

Examples of what we build

Six systems and automations that catch expensive problems earlier.

Each one is built around the tools, data, and decisions your team already has.

Listing health

Checked 2 min ago

Products checked148
At risk3
Updates ready2
ProductIssueOwner
Atlas Carry-OnAmazon · AC-22-GRSuppressedMarketplace
Packing Cube SetShopify · PCS-06-NVImage mismatchCatalog
Travel AdapterAmazon · TA-04-WHHealthy—
01

Listing-health and response system

Find, explain, and correct listing problems before more selling time is lost.

The system compares the live listing with approved product data, recent changes, and case history. It makes an approved correction when the channel allows it. When support is needed, it packages the evidence with the ticket so the team does not have to rebuild the case by hand.

See the documented listing response

Promotion guardrails

5 channels checked

3pricing issues
need attention
  1. Travel sale expired yesterday but remains active on AmazonEnd promotion
  2. Packing Cube Set is missing from the approved Shopify collectionAdd product
  3. Transit Weekender fell below its margin floor after discounts stackedApproval needed
02

Promotion and pricing guardrails agent

Catch expired promotions and pricing mistakes before they consume margin.

The agent checks the systems where prices and promotions are managed. It finds expired offers that are still running, missing products, unauthorized discounts, channel mismatches, and stacked promotions that break an approved margin floor. Clear fixes can be prepared or applied within the team’s rules; material pricing decisions go to the owner.

See how this system works

Inventory continuity

Storefront · ERP · 3PL

Storefront available84
Ready to ship17
Orders affected12
SourceStatusUnits
ShopifyAtlas Carry-OnAvailable84
WarehousePickable nowMismatch17
ERPCommitted stockConfirmed28
03

Inventory and order continuity dashboard

See what can actually ship before an inventory mismatch reaches the customer.

The dashboard brings storefront, ERP, warehouse, and 3PL records together. It shows what is available, what is already committed, and which orders need attention so the team can act before more orders are promised against the wrong number.

See how this system works

Product issue alerts

CRM · Returns · Reviews

Wheel failures are increasingAtlas Carry-On · 11 signals in 7 days

Investigate
Return reasons6
Support conversations3
Product reviews2
Assigned toProduct qualityNext reviewToday, 2:00 PM
04

Product issue alerting system

See recurring product or service problems before they damage ratings.

The alerting system brings CRM conversations, return reasons, and reviews together, then flags recurring themes for investigation. Product and commercial teams get an earlier warning without reading every conversation or report themselves.

See how this system works

Return reconciliation

Order #48217 · Transit Weekender

$189unresolved value
needs evidence
RecordStatusOwner
Customer refundIssued Aug 12CompleteChannel
Warehouse receiptScanned Aug 14Received3PL
ReimbursementNo matching recordMissingFinance
05

Fee, return, and reimbursement reconciliation

Find the unresolved value before it disappears into month-end reconciliation.

The system connects the refund, warehouse receipt, channel fee, reimbursement, and original order. Missing or conflicting records stay visible, with the evidence and owner attached, so finance and operations know what still needs to be resolved.

See how this system works

Incident agent

Listings · Incidents · Cases

Why did the Atlas Carry-On disappear on Amazon?

The listing was suppressed after the live shell material changed from polycarbonate to ABS. The approved PIM record still shows polycarbonate.

  • Change detected at 8:31 AM
  • Catalog event #8842 matches the suppression time
  • No inventory or pricing issue found
3 sources attachedCorrection ready for approval
06

AI incident agent

Ask what happened instead of searching every system yourself.

The agent answers questions about incidents, listings, cases, and product data using the records behind the issue. It cites the evidence, prepares approved corrections, and sends decisions to the right owner instead of acting outside the team’s rules.

See how this system works

From recurring problem to working response.

We start with the issue costing you the most, then build a response your team can keep using.

  1. 01

    Start with the problem causing the most drag.

    A stuck listing, bad inventory signal, missed fee, or repeated manual check—something already affecting sales, margin, or team time.

  2. 02

    Find where the process breaks.

    We follow the handoffs across people, tools, data, and decisions to see why it keeps happening and what needs to change.

  3. 03

    Build the response and make it yours.

    We test it in the tools your team uses, document it, and hand it over with clear ownership.

A quick assessment

See what to fix first.

Answer five questions. Get a practical starting point and the next steps in order.

See What to Fix First

About three minutes. Useful even if we never work together.